Consumer Services
Helping consumers understand credit
When consumers have questions about their credit, they turn to First American CREDCO. We have a team of credit professionals dedicated to helping consumers take control of their credit and improve their overall credit health. We also offer online resources with the information consumers need, 24/7.
- What is credit?
- Home buying guide
- Credit challenges
- Credit issues to consider
- Checking your credit
Consumer Disputes Resolution
When you order credit information from First American CREDCO, your clients get FREE access to our convenient, toll-free Consumer Disputes Resolution services. Our FCRA-certified specialists will work hand-in-hand with your clients to resolve any discrepancies with the national credit bureaus.
“One-call” Dispute Resolution
Dispute Investigations
We investigate tradelines by working directly with the credit bureaus.
Consumer Interaction
We actively communicate the results of our investigative process to the consumer.
Bureau Communication
Our Consumer Disputes team works with the bureaus on the consumer’s behalf to update incorrect data.
FCRA Compliance
First American CREDCO strictly adheres to the guidelines set by the FCRA regarding timeframes, forms and procedures.
Home Buyers Credit Education
First American CREDCO offers a free online educational site dedicated to helping consumers understand and build the credit they deserve, CREDCO.com/CreditEducation.